All items can be returned within 21 days of purchase for an Exchange or Store Credit.
We don't offer refunds on change of mind or incorrect sizing purchases.
- be received in original condition - unworn, unwashed, with all tags still attached.
- not smell of ladies perfume/deodorant so please take due care when trying on your order.
For hygienic reasons cosmetics, hosiery, swimwear or earrings cannot be returned. Returned items not received in their original state will be automatically returned to the customer. We reserve the right to reject a return if we conclude it is not in a new condition.
Returns can be sent to the below address and must include your original invoice:
Metallic Gift PO Box 816 Rosebay 2029 NSW Australia Due to the popularity of our range we cannot guarantee that we will have a different size in stock to exchange. For this reason any returns will automatically be issued as a Store Credit that will allow you to revisit our site to either purchase a different item or the same item in a different size, provided it is available. Returns are processed within 3 days of receiving your items. You will received an email with details of the Store Credit. Store Credits can only be used online and not instore.
All items are thoroughly inspected before being sent out to customers to ensure a high level of quality in the garments you purchase from us. We are happy to replace, repair, or refund in the case of a manufacturing fault.